Shipping times vary by country, but it normally takes about 3 to 5 business days for your item to arrive.
A shipping confirmation is emailed to you as soon as your order has been shipped, which will allow you to track the status of your shipment.
e will always do our best to assist you, but S&L BEAUTY does not hold responsibility for packages that are lost or stolen in transit. If you are still unable to locate your package, you must contact the shipping carrier to discuss the issue and file a claim with them.
This is normal. The tracking information normally lags behind the true status of your package. If it hasn't updated in over a week, please contact support.
we are proud to serve our customers from all over the world! The default pricing on our site is in USD, the conversion rate depends on your issuing credit card company used on the transaction. The site will default US Dollars on the checkout page. It usually takes 10-25 business days to arrive in your country, however, in some instances; delivery may be delayed depending on your country's customs. we are not responsible for applicable customs fees, import duties, taxes, or any other charges. The customer is responsible for the charges, even if the shipment is refused upon delivery.
Import taxes, duties and related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the specific destination.
Payment of these charges and taxes are the responsibility of the recipient and will not be covered by us here at kandicemusicshop . For further details of charges, please contact your local customs office.
we adheres to the highest industry standards to protect your personal information. Your credit card information and personal details are encrypted during transmission using the 128-bit SSL (Secure Sockets Layer technology), the same level of encryption used by large banks around the world. Your credit card information is only used to complete the requested transaction and is NOT subsequently stored.